Who pays if the weather cancels the trip?

Ask before booking how the operator handles cancellation, a changed route and a shorter trip. These are different situations and should be explained in the agreement.

Arrange clear communication

Confirm who makes the operational decision, when you will receive an update and how to contact the operator. Explain any connected flights or accommodation, but do not assume those bookings are covered by the charter agreement.

If a disruption occurs, request the decision and proposed options in writing. The ACCC provides guidance on travel services and consumer rights.

See weather and seasons and the booking checklist.